We met with Rosemary Parr at Global PA Association this week and as part of our prep for the meeting we read her 2009 research paper titled "Secretarial Work, Skills & Careers" and we were wondering whether the same issues/challenges still exist for Personal Assitants almost 10 years on? What are your thoughts?
- The demise of the title Secretary and its replacement with Personal or Executive Assistant reflects the changing nature of much secretarial work. Where secretaries are performing high-level tasks, and areable to use their skills, then they are more satisfied with their work
- Many secretaries have high-level qualifications but only one-third feel their jobs enable them to use their skills. This implies that many organisations are wasting the talent of their secretaries
- The ongoing assumption that secretaries should perform personal tasks for their managers perpetuates the gender division of the role and sometimes verges on the unacceptable
- Secretarial career paths within and outside secretarial work are truncated, which means that organisations are not capitalising on the transferable skills of their secretarial workforce
- The poor management and low status of secretaries are a cause for concern as is the relatively high level of bullying and harassment experienced.